Refund policy
Returns
We stand behind our tools and are confident they will perform as designed. If you are not 100% satisfied with a Swift Blocker product, returns are accepted within 30 days of purchase.
- Items should be returned in clean, resellable condition. Normal evidence of a test run is fine — we know you had to try it.
- Proof of purchase is required. If you ordered through this site, we will have your order on record; otherwise a receipt is required.
- To start a return, contact us at support@swiftblocker.com or through the contact page with your order number.
Refunds
Once we receive and inspect your return, we will refund the original purchase price to your original payment method, or issue a merchandise credit if you prefer. Refunds are typically processed within 5–10 business days of receipt.
Original shipping fees are non-refundable, and return shipping is the customer’s responsibility — unless the return is due to our error or a defective product, in which case we will cover it.
Exchanges
Ordered the wrong size? It happens — contact us and we will arrange an exchange. If you are unsure which size fits your growing, try the Seed-Starting Calculator or the size quiz before ordering.
Damaged in transit
If your order arrives damaged, contact us within 7 days of delivery with photos of the item and packaging and we will make it right with a replacement or refund.
Made to order
Swift Blockers are made to order in southeast Michigan. This does not affect your return rights — the 30-day policy above applies to every product we sell.